Three years on from achieving Quality Management System ISO9001: 2015 for the first time, utility infrastructure provider (UIP) Matrix Networks has this month successfully passed its recertification.

Employees right across the business from the CEO, to Project Managers, to Estimators were interviewed as part of the process, providing evidence on how the Company operates and demonstrating to the Auditor an overall positive workplace culture.

The ISO standards specifically for quality management and environmental systems are key to Matrix Networks’ work in the utility infrastructure industry, where contractors can be severely penalised for not demonstrating due diligence. This renewed certification proves how seriously the UIP takes quality and is keen to see standards raised across its industry sector.

As stated by the ISO, 9001 is a standard based on a number of quality management principles, including a strong customer focus and the motivation and implication of top management. These are two areas in which Matrix Networks strives to excel and principles on which the Company was founded. In the Auditor’s report it was also commented that procedures, relationships and compliance had improved right across the business and this was a positive reflection on how colleagues are working together.

Rob Sparkes, Matrix Group CEO said: “Achieving our ISO9001:2015 recertification is extremely good news. Our business has been through and continues to go through a period of rapid growth, so to know the quality of our work is being upheld is encouraging to hear.

“Maintaining this ISO standard isn’t easy though and my thanks go to our SHEQ department for their continued commitment to quality and to all our employees for their tireless dedication and hard work.”