Matrix was founded with the aspiration of providing something which was lacking  in the market – an ICP which put the customer first.

That’s still our focus today and throughout our customer journey we work together to deliver a service and product which is tailored to to suit.

We regularly ask our customers to rate how we perform in line with our values:

• ‘Think Safe, Work Safe, Home Safe’ in everything we do
• Putting our customers first
• Treating everyone with respect
• Being open, honest and transparent.

And if something isn’t quite right, we’ll work to fix it. That’s one of the reasons why so many of our customers choose to work with us time and time again.